HotHop Start a pilot

WhatsApp ordering for independent restaurantsLive in Canada

Take orders the way your customers already talk.

Customers order pickup on WhatsApp in their own words, typed or by voice note. HotHop turns every message into one clear, priced order on your kitchen’s WhatsApp.

Start a pilot on WhatsApp Try it now
  • No app for customers
  • No tablet for you
  • Your menu prices
  • $0 fees for customers

Try it. You’re the customer. Type an order the way you’d text a friend, or tap an example, and see what your kitchen gets.

Demo · runs in your browser

Your customeron their own phone

1Your customer orders in their own words, typed or by voice note.

Try:

Not sent yet

2HotHop understands it and prices it from your menu.

Your kitchenon the restaurant’s WhatsApp

3One clear order arrives. Tap Accept, then Mark ready when it’s cooked.

2,000+1
ways of ordering checked before every release
3 min
until an unanswered order is cancelled and the customer is told
2 taps
per order in your kitchen: Accept, then Ready
$0
in fees for your customers. They pay your menu prices.

How it works

From message to pickup, without anyone retyping an order.

  1. 01 · Customer

    They open your link and just say what they want.

    From your QR code, Instagram or Google listing, WhatsApp opens with your hours and popular dishes. No app to download, no account to make.

    Typed or voice. English, Hinglish and typos all work.

    WhatsApp: HotHop welcomes the customer to Saffron Biryani Co. while they type an order

  2. 02 · HotHop

    HotHop shows what it understood, with the exact total.

    Prices come from your menu and totals are calculated, never guessed. The customer can fix anything before placing the order.

    Changes are easy. “Make it 3, no onion on one” updates the cart.

    WhatsApp: the cart with total plus tax, a voice note and what HotHop heard

  3. 03 · Your kitchen

    One clear order on your phone. One tap to accept.

    Items, notes, allergies and pickup time arrive as a single WhatsApp message on the phone your kitchen already has.

    Nothing left hanging. No answer in 3 minutes, and the customer is told.

    WhatsApp on the kitchen phone: New order #1 with items, pickup time, total, Accept and Reject

  4. 04 · Pickup

    They’re told it’s ready, and they pay you at the counter.

    One tap on Mark ready tells the customer. They say “I’m here” on arrival, and your phone gets a message.

    Nothing changes at your till. Pickup, paid in store.

    Your order #1 is ready for pickup!Saffron Biryani Co.Say I’m here when you arrive.

Messy in, clean out

Real people don’t text like a menu. Your kitchen still gets a clean order.

  1. 2 chiken biryani n 1 coke for 7pm

    • 2× CHICKEN BIRYANI• 1× POP⏰ Pickup at 7:00 PM

  2. mujhe ek butter chicken aur do naan chahiye

    • 1× BUTTER CHICKEN• 2× GARLIC NAAN

  3. 0:06“actually make it 3, no onion on one”

    • 3× CHICKEN BIRYANI📝 No onion on one

  4. hey can I get a samosa for pickup in 20 mins

    • 1× SAMOSA (2 PC)⏰ Pickup in 20 min

  5. can you add one sushi?

    Nothing sent to the kitchenThe customer is told it isn’t on your menu and offered your closest dishes

  6. remove the pop, thats all

    The pop is gone before anything is sentOnly the final order reaches you

One-minute film

Recorded from HotHop itself.

A customer orders, changes it by voice note, and the kitchen accepts and marks it ready. Then a restaurant sets up from one photo of its menu.

For restaurant owners

Set up from one photo of your menu.

  1. Send a photo of your menuto HotHop on WhatsApp. A PDF or a link works too.
  2. Check what HotHop readEvery dish and price. Fix anything by typing, like “chicken biryani is 12.49”.
  3. Confirm it’s your restaurantSend a storefront photo with a short code. Our team checks every new restaurant.
  4. Share your linkYour own WhatsApp ordering link and QR code, for your door, counter, Instagram and Google listing.
WhatsApp: HotHop confirms the owner's menu photo and starts reading the dishes

  • Orders on your phone

    On the WhatsApp you already use. No tablet, no extra app for staff.

  • One clear order

    Items, quantities, notes, allergies and pickup time in one message.

  • Arrival alerts

    Your phone gets a message when the customer says they’re here.

  • Menu changes by chat

    Send a new photo or type a change. Type “undo” to go back.

  • Day-specific dishes

    “Friday only” and “weekends” are respected, and customers are told when a dish is next available.

  • Checked restaurants only

    Every restaurant is verified with a storefront photo before it goes live.

Built for Canada

Canada, meet HotHop.

Made around how people here already order from the restaurants they love.

  • Canadian dollars, from your menuTotals show “+ tax”. GST/HST is added at your counter as usual.
  • English and Hinglish“Do butter chicken aur ek naan” works, typed or as a voice note.
  • Pickup firstCustomers choose a time today, like “for 7pm” or “in 30 mins”.
  • Your customers stay yoursPeople who come through your link are never shown other restaurants unless they ask.

Pricing

Start with a pilot.

Restaurant pilot

Talk to us

For our first independent restaurants across Canada.

  • We set up your menu with you
  • We test orders with your staff
  • Your own WhatsApp link and QR code
  • We stay in touch through the first weeks
Start a pilot on WhatsApp

For your customers

$0

They pay your menu prices. No markup, no service fee, nothing to download.

  • Order by text or voice note
  • See the exact total before ordering
  • Told when it’s accepted and when it’s ready
  • Pay at the counter
Order on WhatsApp

Where this goes

Every neighbourhood restaurant, one message away.

People already message the places they love on WhatsApp. HotHop turns that conversation into an ordering system, without an app to download, a tablet on the counter, or a fee on every plate.

  1. NowCanada
  2. NextWherever restaurants and their customers already use WhatsApp

Start on WhatsApp

Scan to start. It takes one message.

Choose your country to get the right HotHop number.

Restaurant owners

WhatsApp opens with a message ready to send. HotHop then asks for your menu.

Start a pilot
QR code: add your restaurant to HotHop on WhatsApp

Customers

See the restaurants on HotHop, or tap any restaurant’s own HotHop link.

Order on WhatsApp
QR code: order from restaurants on HotHop

HotHop on WhatsApp: +1 365-767-0929 · Email: hello@gethothop.com

FAQ

Questions owners ask.

Do my staff or customers need to download anything?

No. Customers order in WhatsApp. Orders arrive as WhatsApp messages on your restaurant’s phone.

What does it cost customers?

Your menu prices. HotHop adds no markup and no service fees. Tax is added at the counter as usual.

What does it cost restaurants?

We’re onboarding our first restaurants now. Message us on WhatsApp or email hello@gethothop.com to talk about a pilot.

What if HotHop misunderstands an order?

The customer sees exactly what HotHop understood and the full cart before placing the order, and can fix anything. Prices and totals come from your menu. Your kitchen sees the final order before accepting it.

What if a customer asks for a dish I don’t have?

HotHop says it isn’t on your menu and offers your closest dishes, one tap to add. Customers who came through your link aren’t sent to other restaurants.

Which languages work?

Customers can type the way they normally text, typos and all. Voice notes are tested in English and Hinglish. HotHop’s own messages are in English.

How do allergies work?

Allergy notes go on the order so the kitchen sees them, and HotHop reminds the customer to confirm with you at pickup.

What doesn’t HotHop do yet?

Delivery, online payment, and pickup times beyond today. HotHop is for pickup orders paid at the counter.